Contact Us

Got a question about one of our casino reviews, spotted something that needs updating, or want to share your experience with a site we cover? The team at stormsurfers.com.au is here to help. Drop us a line and we'll get back to you as soon as we can.

Send Us a Message

The best way to reach us is by email. Whether it's a quick query or detailed feedback, write to us at [email protected]. We aim to respond to all enquiries within 48 hours on business days. If you haven't heard back after that, check your spam folder — our replies occasionally land there.

What We Can Help With

• Review accuracy — If you've noticed outdated information, an incorrect bonus figure or a detail that no longer reflects how a casino operates, let us know. Keeping our research current is a priority.
• Casino suggestions — Playing somewhere you think deserves coverage on this site? Send us the name and a brief note on why it stands out for Australian players. We consider all suggestions seriously.
• General questions — Unsure about wagering requirements, payment methods, or how to read an editorial rating? We're happy to point you in the right direction.
• Editorial feedback — If something in our methodology or our about us page doesn't add up for you, we welcome that conversation.
• Responsible gambling concerns — If you or someone you know needs support, please visit our responsible gambling page for resources and tools available to Australian players.
• Partnerships and commercial enquiries — For business-related enquiries, email us at the address above with a clear subject line and we'll direct your message to the right person.

A Note on Response Times

We're a small, independent editorial team. We read every message we receive, but we aren't a 24/7 support desk — so please allow up to two business days for a reply. Messages sent over the weekend or on Australian public holidays will be picked up on the next working day.

If your enquiry is about a specific casino — a complaint, a withdrawal issue or a disputed bonus — please be aware that we are a review and comparison site, not the casino operator. We cannot access your account or intervene on your behalf. Your fastest route to a resolution is always directly through the casino's own support team.

Share Your Casino Experience

First-hand player experiences are genuinely useful to us. If you've deposited, played pokies, claimed a welcome bonus or tested the withdrawal process at any casino we cover — and you want to share what happened — we'd like to hear about it. Reader feedback helps us verify the details in our reviews and flag anything that has changed since our last research cycle.

You don't need to write an essay. A brief account of which casino you used, what you tried to do, and how it went is enough. We review every submission before it influences any editorial content, and we never publish personal details without permission.

Our Editorial Independence

stormsurfers.com.au earns commission when readers visit a casino through a link on this site. That commercial relationship does not buy a higher ranking or a more favourable write-up — our editorial process is applied consistently across every casino we cover. If you have concerns about how a particular casino was assessed or ranked, email us and we'll walk you through our reasoning.

For the full terms that govern how this site operates, see our terms and conditions.

Contact Details at a Glance

Responsible Gambling Reminder

This site covers offshore online casinos that accept Australian players. Gambling is intended for adults aged 18 and over. If gambling is affecting you or someone close to you, confidential help is available around the clock through the National Gambling Helpline on 1800 858 858 and through Gambling Help Online at gamblinghelponline.org.au. You can also find practical tools and guidance on our responsible gambling page.